We are hiring a Dutch + English C1-speaking Junior O2C Specialist to join an international team based in Porto. In this role, you will support customers across multiple channels, handle inquiries efficiently, and contribute to a high-quality service experience. Key responsibilities:
- Assist customers via email, chat, and/or phone
- Resolve inquiries in a timely and professional manner
- Ensure high levels of customer satisfaction
- Collaborate with internal teams when needed Requirements:
- Fluency in Dutch + English C1
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset What is offered:
- Work model: On-Site.
- International opportunity based in Porto
- Career growth opportunities
- International work environment